Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
How to create and sell an awkward crisis exercise scenario It’s often the case that the most severe crises that cause lasting harm to a company’s brand and valuation are internally generated. These crises are the result of wrong-doing, sometimes even outright criminal behavior, by members of the C-suite, all the way up to…
During the course of the exercise, there will be times when an issue surfaces that cannot be resolved because of exercise time constraints. We define an “issue” as something whose resolution is important to the organization’s crisis or business continuity plan, but that cannot be resolved during the time available for the exercise. These issues…
What is this thing we call resilience? There are various definitions dependent upon the context in question. We tend to talk about ‘organisational resilience’ or ‘personal resilience’ without necessarily understanding the relationship between the two. In the personal context, resilience is generally understood to be how we react to challenging life circumstances, how we recover,…
As the fall out is being assessed from this year’s major wildland fires on the U.S. west coast and in the Canadian context, the most costly disaster in Canadian history “the Fort McMurray Fire” risk assessors and public policy analysts are re-considering our planning and preparedness models. Wildfire incidents in North America are increasing in…
As the year draws to a close, it is natural for organizations to reflect on what they accomplished, what they endured, and what still feels unresolved. For many leadership teams, this year was not defined by a single, headline-grabbing crisis, but by a steady accumulation of pressure, often from multiple directions at once. Throughout 2025,…
The “hot wash,” another term borrowed from the military, is the “after-action” discussions and evaluations of an organization’s performance immediately following an exercise/war game, training session, or an actual major event. Coming right on the heels of the exercise, people’s thoughts are fresh and insightful and are therefore highly valuable to the organization’s preparedness. In…
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