Is it an Issue or a Crisis?
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
The Crisis Coordinator is responsible for the Master Events Log (MEL). The MEL is a document that lists facts as they occur, facilitates efficient on-boarding as resources are engaged, and should be initiated as soon as possible when a crisis arises. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton discusses the importance…
What Two Questions Do You Need to be Prepared to Answer After a Cyberattack? In this day and age, it’s prudent to think of a cyberattack as a “when”, not “if” scenario. The truth is, your network is under attack right now and the tools and techniques utilized by your IT and Cybersecurity teams…
As the year draws to a close, it is natural for organizations to reflect on what they accomplished, what they endured, and what still feels unresolved. For many leadership teams, this year was not defined by a single, headline-grabbing crisis, but by a steady accumulation of pressure, often from multiple directions at once. Throughout 2025,…
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of an incident, the management of…
Article written by Dani Andrews Technology is advancing rapidly and becoming more integrated into various industries; crisis management is no exception. Augmented reality (AR) and smart technologies are revolutionizing crisis management by increasing immersion and providing data-backed insights and information. A review published in Frontiers in Virtual Reality notes that AR, virtual reality (VR), and…
One of the roles as a Crisis Coordinator is the prepare the CMT (Crisis Management Team) through training and exercises. The “Prepare” part of the CC role is just one of the four phases. This important phase also includes management of the Crisis Management Plan as well as the organization of the EOC Emergency Operations Center. In this short video clip from the Crisis Coordinator Webinar Series,…
Interesting. Loss of electricity for 16 hours and a broken water main involving over 500 residential homes can become a crisis easily. We had increased crime and many of us had to arm ourselves to fend off would-be petty thieves because there were hardly any police squad cars in the area the entire time. There was no way to contact fire department. Apparently cellular phones were inoperative at the time. Amateur radio was useless in this area as well. I could go on and on. Fortunately, no conflagrations occurred and I do not know why not but I am glad for it. A little help with a police or fire vehicle using driving down the main cross street could have told us something that was going on. An extra addition to a patrol route would also have been nice. But no. No one really cares. So, if you have no electricity, our local history says you are on your own and good luck.