Is it an Issue or a Crisis?
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
Article written by Dani Andrews Regardless of how long you’ve been running your business, it’s normal to experience crises over the years. While you cannot completely eliminate the risks and threats to your business’s growth and success, the first step to risk management is recognizing the common examples of business crises, some of which you…
The key asset in crisis management is information. Its effective management is crucial. At some point information should be processed into a form that can be used as a coherent basis for decision-making. This is called Situational Awareness (SA). SA is the concept of developing the ability to observe your environment, orientate to rapid changes,…
Guest author: Leona Harrison Regardless of its size or business field, any business can be affected by a crisis. However, successful businesses emerge better than they were before the crisis. This post will share invaluable tips on managing crises when they occur. Additionally, we shall also look at how to overcome the crisis. To kick…
Why don’t we talk about those “Elephant in the Room” scenarios? Those situations that are obvious to everyone, yet leaders still leave to chance. What are Black Elephant scenarios and is your organization preparing for them? Lessons to be learned from the Covid-19 pandemic are still being formulated even as the Covid-19 vaccines are now…
We specialize in chaos. In fact, we create chaos by developing simulated crisis exercises that test and validate crisis teams at all levels of an organization. In this blog I’m going to discuss three crisis scenarios that we have found to be of serious concern to organizations in various sectors. There are three kinds…
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of an incident, the management of…
Interesting. Loss of electricity for 16 hours and a broken water main involving over 500 residential homes can become a crisis easily. We had increased crime and many of us had to arm ourselves to fend off would-be petty thieves because there were hardly any police squad cars in the area the entire time. There was no way to contact fire department. Apparently cellular phones were inoperative at the time. Amateur radio was useless in this area as well. I could go on and on. Fortunately, no conflagrations occurred and I do not know why not but I am glad for it. A little help with a police or fire vehicle using driving down the main cross street could have told us something that was going on. An extra addition to a patrol route would also have been nice. But no. No one really cares. So, if you have no electricity, our local history says you are on your own and good luck.