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Six Rules of Thumb for Effective Crisis Plans
In a crisis situation, speed of the operational response and clarity of initial communications, both internal and external, are essential. A Crisis Preparedness Plan provides a structure and process that coordinates all levels of the organization and puts the company back on the path to full recovery as quickly as possible. Here are six…
Why We Exercise
For September’s Whiteboard Wednesday video series, Rob will be discussing all things crisis simulation exercises. In this 10th episode, Rob talks about why we exercise.
Key Decisions To Be Made During a Cyberattack
What Two Questions Do You Need to be Prepared to Answer After a Cyberattack? In this day and age, it’s prudent to think of a cyberattack as a “when”, not “if” scenario. The truth is, your network is under attack right now and the tools and techniques utilized by your IT and Cybersecurity teams…
Common Crisis Management Gaps
When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when conducting simulation exercises within the corporate space as well as reviewing reports…
8 Rules for Conducting a Crisis Management Tabletop Exercise
A tabletop exercise can test, assess and ultimately improve your crisis plan and your crisis response team’s performance. That is, if it’s done right. To be successful and contribute to your organization’s higher state of crisis readiness, your tabletop exercise has to convincingly simulate a crisis scenario. It has to give participants a taste…
CC Series Short: The Pre-Read Video and the Trusted Agent
Scenario security is important: It helps ensure that the participants react in a realistic way. The team preparing the exercise should not share information on the scenario with the players. The controllers and evaluators should know the scenario very well. Everybody else shouldn’t. Some people will have this urge to know the scenario in advance….
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