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CC Series Short: Crisis Response Strategy – Managing Issues
How your team manages issues throughout the lifecycle of an incident or crisis can prevent the situation from becoming worse. There will be challenges (issues) that raise their ugly heads during the event that need to be dealt with. Having a good IAP (Incident Action Plan) process will support the management of these issues. In…
5 Leadership Skills the Army Taught Me
I managed to leave the British Army without too many scars. Throughout my 13 years in the military, I was able to craft many skills that made me a better soldier as well as a leader. In this article, I discuss five leadership lessons that the military taught me. 1. Lead From The Front…
9 Questions to Ask During a Crisis
When an incident happens it is essential that the top management of an organization establish, define and document their policy for crisis management, which includes clear directions and expectations. Related: How to Build a Strong Crisis Management Foundation It includes a statement of intent that clearly and concisely outlines their objectives, describes in broad terms how…
Welcome to the “Return-to-Office” Five-part Series
Series authors: Mark Hoffman and Milena Maneva “Does anybody know what DAY it is?” is becoming a common question, with everyday looking and feeling the same. Back in the 1970s, the band Chicago had a hit song called “Does Anybody Know What Time It Is?” – similar questions are being asked everyday…
Why Ownership Is So Important In Crisis Management
Article written by Dani Andrews There are different approaches an organization can follow for crisis management. As we mentioned in “Role of the Crisis Coordinator”, for example, the company can designate an individual to prepare a Crisis Management Team. However, success, in the end, relies on the capacity of the leader to go beyond ownership….
Navigating the Storm: Impacts of Critical Infrastructure Failure on Business Operations
Imagine you are sitting at your desk one ordinary working day, typing away on your computer when suddenly, the lights go out, the air conditioning stops, and your computer shuts down. A major power outage has occurred, paralyzing your organization’s activities and triggering a ripple effect of disruptions throughout the operational cycle. Power is a…
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