Aug 15, 2016 | Crisis Communications, Security
VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans?...
Aug 1, 2016 | Crisis Communications, Crisis Management
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...
Jul 12, 2016 | Podcast, Security
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSViolent situations can happen at a moment’s notice and are typically planned events. Dallas police just experienced an active shooter situation that took five police officers lives...
May 31, 2016 | Crisis Communications, Emergency Management, Podcast, Security
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSAccording to Wikipedia, Hurricane Sandy (unofficially known as “Superstorm Sandy”) was the deadliest and most destructive hurricane of the 2012 Atlantic hurricane season,...
