Social Media – A Double-Edged Sword

Social Media – A Double-Edged Sword

How will your organization handle social media during a crisis? David Kalson of PreparedEx recently presented, “The Internet, Social Media, and Crisis Communications”, at the International Crisis Management Conference in Boston this past April. During his...
Six Truths of Every Crisis

Six Truths of Every Crisis

At some point, nearly every organization will experience a crisis. For many, unfortunately, their crisis planning strategy is denial: “that will never happen to our company.” Except that it probably will. Sooner than you think. When all hell breaks loose, consider...
What’s Your Crisis Management Team’s Role During a Physical Event?

Crisis Communications – An Interview with Erik Bernstein

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSCommunicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably...