The Profile of the Crisis Coordinator

The Profile of the Crisis Coordinator

The role of the Crisis Coordinator is one that is vital to an organization’s crisis preparedness. This person ensures that the Crisis Management Team is properly trained and exercised, that the Crisis Management Plan is up-to-date and maintained, and that crisis...
Why Organizations Fail to Respond to Crises

Why Organizations Fail to Respond to Crises

It’s not enough to have a crisis plan on paper. It must be practiced, rehearsed and tested in order for it to work when the time comes to respond. Organizations that fail to invest in these things often don’t respond well during a crisis situation. A great...
Psychological Trauma – When You Become the Target

Psychological Trauma – When You Become the Target

On October 1, 2018, a shooter from the 32nd floor of the Mandalay Bay hotel opened fire upon a concert crowd fenced in a 15-acre open air lot. 1,100+ rounds were fired in a span of 10 minutes. 58 people died, excluding the shooter, 851 were injured of which 422 were...
The Year in Crisis: Headlines, Horrors and Lessons for Leaders

The Year in Crisis: Headlines, Horrors and Lessons for Leaders

It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad...