Dec 18, 2014 | Crisis Communications
The Takata airbag crisis is a case study of how mishandled communications can transform a serious, but still manageable, product recall into what may very well become an ultimate catastrophe for the company. No one can say at this point if Takata will ever...
Sep 5, 2014 | Crisis Communications
Emory University Hospital had a tough crowd to deal with when they announced that they’d be receiving and caring for two American missionary doctors who had contracted the Ebola virus in West Africa. However, the way they chose to handle the issue and...
Jun 18, 2014 | Business Continuity
During our first discussion on the need for a Pandemic Business Continuity Plan we emphasized that planning for a pandemic is different than planning for other contingencies. The primary challenge you will encounter during a pandemic is not how to deal...
