Article written by Dani Andrews There are different approaches an organization can follow for crisis management. As we mentioned in “Role of the Crisis Coordinator”, for example, the company can designate an individual to prepare a Crisis Management Team. However, success, in the end, relies on the capacity of the leader to go beyond ownership….
When you have an incident that is building rapidly and don’t have a good handle on the situation, it is important to conduct disciplined briefing cycles. If your briefing cycles are disciplined, the management of the crisis will run smoother. The goal is to create order from what could be a chaotic situation. In this…
Decision-making is the process of selecting a course of action from more than one alternative option, which is challenging to do when making high-stress decisions in crisis situations. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton explains organizations should have a process to help guide their decision making. Do you…
All organizations have a responsibility to plan and prepare for crises, but few know how to do it effectively. Crisis simulations are an excellent training tool that can be used to develop relationships among team members, employees and other stakeholders. It also provides practice for those responsible for managing crises so they feel more confident…
Why don’t we talk about those “Elephant in the Room” scenarios? Those situations that are obvious to everyone, yet leaders still leave to chance. What are Black Elephant scenarios and is your organization preparing for them? Lessons to be learned from the Covid-19 pandemic are still being formulated even as the Covid-19 vaccines are now…
1. I was a Crisis Coordinator at the age of 18… Veterans gain invaluable skills during their service that can be translated and utilized in the crisis coordinator role. In this short video, Rob Burton discusses his own experience as a young soldier and what he skills he carried over into the private sector. 2….
After a crisis and our management of it has run its course, it pays to review all the details of what occurred and evaluate how we responded. We need to determine what could have been done to help us prevent such a crisis from happening in the first place, and take the necessary steps…
“Effective leadership is putting first things first. Effective management is discipline, carrying it out.” ~ Stephen Covey After leaving the military in 2001, it took me several years to adapt to the corporate world. The changes varied from the difference in discipline to the style of leadership. I joined the British Army as…
“Leadership and learning are indispensable to each other.” —John F. Kennedy JFK, the president who inspired a nation to reach the moon, knew a thing or two about leadership. His quote above succinctly drives the point: it’s continuous learning that makes leaders stronger, better able to guide their organizations to achieve particular goals. When…
When a Special Operations (Spec Ops) Team deploys, they are usually well prepared and have analyzed as many contingencies (the what if’s) as they possibly can. The success of these operations is down to many factors such as accurate and timely intelligence as well as a strong support system. Not all spec ops teams…