The Year in Crisis: Headlines, Horrors and Lessons for Leaders

Dec 18, 2017 | Crisis Communications, Crisis Management

It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad...

While Rome is burning… Are you Nero?

Sep 6, 2017 | Crisis Communications, Crisis Management

Guest blogger: Brad Cole, CFE & LPI, Executive Director & Senior Coordinator, K9 First Responders, Inc. (K9FR)   A crisis unfolds. A hurricane hits your facility. You prepare and respond.   So far… under control. A natural gas line ruptures, fire starts...

Effective Enterprise Risk Management Includes Crisis Preparedness

Jun 27, 2017 | Crisis Management

The media continue to be filled with stories about companies that fail to manage crisis situations, costing them millions in damage, fines and reparations, lost revenue and lost jobs. Many of those failures can be tracked to a few common causes: 1) lack of attention...

Six Truths of Every Crisis

Feb 22, 2017 | Crisis Communications, Crisis Management

At some point, nearly every organization will experience a crisis. For many, unfortunately, their crisis planning strategy is denial: “that will never happen to our company.” Except that it probably will. Sooner than you think. When all hell breaks loose, consider...

Crisis Preparedness: Lessons from a Kidnapping

Feb 21, 2017 | Security

On October 25, 2011, a young American humanitarian aid worker, Jessica Buchanan, was in Somalia teaching children how to avoid landmines when she and her colleague were kidnapped for ransom by Somali bandits. They were held in the desert at gunpoint for 93 days before...