CC Series Short: Crisis Team Activation

CC Series Short: Crisis Team Activation

To ensure that your team is ready to respond in a crisis, you need an activation process. Some teams use emergency notifications like text or e-mail; others have systems like OnSolve’s advanced critical communication tool to activate members. No matter what...
Why Organizations Fail During Cyber-Attacks

Why Organizations Fail During Cyber-Attacks

The number of cyber-attacks has been on the rise in recent years. In most cases, organizations fail during a breach because they were not prepared for it. Crisis management teams are often disorganized and lack clear direction, which leads to less than desirable...
How to Prevent Groupthink in Crisis Communications

How to Prevent Groupthink in Crisis Communications

Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication When crisis communications teams work perfectly together, they will achieve great results. When such alignment takes on the form of “groupthink” however, the results will often...
19 Things We Do When Preparing for a Tabletop Exercise

19 Things We Do When Preparing for a Tabletop Exercise

This is a common list of things we do throughout the tabletop exercise engagement.   During this process we will:   Assist in the refinement of exercise objectives in coordination with your organizations exercise coordinator Tailor the scenario to address...
The Crisis Coordinator – Organizing the Team

The Crisis Coordinator – Organizing the Team

Quickly Assembling and Organizing your Crisis Team is Critical to the Success of Your Response. A Crisis Coordinator is Essential!   What is a Crisis Coordinator? Each member of a crisis team has a functional role – e.g. Corporate Security, Human Resources,...