If it is your responsibility to control, facilitate or join a team of Crisis Management professionals, you are likely to hit some sizable hurdles should this team not have a strong foundation already in place. When dealing with a large organization with employees from all backgrounds, you will quickly understand, that few people will be…
2017 has seen some historic storms in North America and South Asia. There’s been a significant increase in cyber-attacks on major businesses such as Equifax and Uber. In the UK the NHS was affected by the WannaCry attack which caused a massive disruption and embarrassment for the NHS. There were many more crises throughout the…
It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad behavior of key executives, such as Uber’s founder and former…
Mark Hoffman, who we interviewed this past summer for the PreparedEx Podcast, wrote a great article for the International Crisis Management Conference (ICMC), “Ransomware as a Crisis“. In his article, Mark discusses the importance of cyber security in your crisis management program as well as the tool he developed, the Cyber Security Playbook, which walks the Crisis…
Like in most sectors, technology is moving at a crazy pace in the word of crisis preparedness. Where will we be in 5 to 10 years from now? How will responding to and managing incidents evolve? We get to answer a number of these questions in this interview with Michael Sher the Founder of GroupDoLists…
58 people died and over 500 were injured during a music festival in Las Vegas on October 1st, 2017. A lone actor shot at festival goers from the Mandalay Bay Hotel room, a scenario even the most seasoned security experts couldn’t have predicted. In this episode we talk to a security advisor James DeMeo who…
Let me begin by stating my position very clearly: I do not write scenario-based business continuity plans. I don’t think that it’s appropriate to base your continuity protocols on a series of unfortunate events so specific that your strategy is obsolete if the disaster isn’t a power outage on a Tuesday afternoon in May. That…
Organizations That Want to Survive Significant Operational and Reputational Damage Need to Implement a Complete Crisis Management Program Your crisis management program creation journey starts here… We hope you’re reading this article because your organization and its leadership have signed off on the company creating a crisis management program, or there was some other…
Being able to create calm during a major emergency is not easy, Michael Brown will attest to that. It’s what you do to ensure you learn those lessons and there are always lessons-to-be-learned from major crises. Recent hurricanes, cyber-attacks, wildfires, and the mass shooting in Las Vegas are challenging situations that needed to be managed….
In today’s multi-billion dollar sports and entertainment industry, the need for ongoing event staff training cannot be underscored. The threats, challenges, and vulnerabilities continue for those entrusted with duty of care responsibilities within the vertical. Furthermore, when discussing safeguarding the confined space, i.e. stadium, venue and arenas where large crowds are gathered in densely…