by Deb Hileman | Dec 10, 2015
“My company has a business continuity plan. Why do I need a crisis communication plan, too?” Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many senior leaders with a business...
by Rob Burton | Oct 21, 2015
When an incident happens it is essential that the top management of an organization establish, define and document their policy for crisis management, which includes clear directions and expectations. Related: How to Build a Strong Crisis Management Foundation It...
by Rob Burton | May 20, 2015
Kidnap, Ransom, and Extortion Scenario Planning The CEO lands in Rome for an executive leadership conference and never arrives at his hotel. Calls to his mobile phone go straight into voice mail. His scheduled driver and security detail in Rome have also gone missing....
by David Kalson | May 12, 2014
It’s a harsh and inevitable reality: A crisis lurks just around the corner for all organizations. A well-tested, up-to-date crisis plan is therefore indispensable for ensuring business continuity and brand protection when reality strikes. But some plans are...
by David Kalson | Apr 22, 2014
When your organization encounters a crisis, say a fire, you’ll of course take immediate steps to put it out. But depending on how big the fire is, it could mean a prolonged crisis, and you’ll want to have some way of measuring its seriousness so you can act...
