5 Principles of Situational Awareness While Traveling

5 Principles of Situational Awareness While Traveling

So, what is situational awareness? There are many definitions all of which explain what situational awareness is in a similar way. The term we use is as follows: Situational Awareness is “closely monitoring what is going on around you in a complex and dynamic...
4 Essential Crisis Management Tools

4 Essential Crisis Management Tools

1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the...
Crisis Communications – An Interview with Erik Bernstein

Crisis Communications – An Interview with Erik Bernstein

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSCommunicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably...
3 Crisis Scenarios to Consider

3 Crisis Scenarios to Consider

Throughout 2016, we have created and delivered multiple crisis simulation exercises. Each scenario was custom created to each organization based on their exercise objectives. Scenarios must be customized to ensure the team being tested is engaged. Without engagement,...
Common Crisis Management Gaps

Common Crisis Management Gaps

When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when...