6 Steps to Developing a Powerful Issue Management Program

6 Steps to Developing a Powerful Issue Management Program

Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Issue management has always been a neglected management discipline and companies have often paid dearly for neglecting to look after their reputational issues. While issues...
CC Series Short: Step 2 – Exercise & Scenario Design

CC Series Short: Step 2 – Exercise & Scenario Design

Once the main objectives of the exercise are decided, the exercise scenario can then be developed. A scenario provides at least two important services. First, it supplies a plausible starting point or setting for the exercise participants to examine particular...
CC Series Short: Step 2 – Exercise & Scenario Design

CC Series Short: Tabletop Exercise Advantages

The goal of the tabletop exercise is to improve both your crisis plan and the functioning of your response team thereby strengthening your organization’s immunity to crisis. When a crisis strikes, and it most assuredly will at some point, your crisis plan and crisis...