Feb 28, 2017 | Crisis Management, Podcast
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSIn episode 28 of the PreparedEx podcast series, Managing Director, Rob Burton, discusses the crisis management briefing cycle. The briefing cycle is a disciplined crisis management...
Aug 1, 2016 | Crisis Communications, Crisis Management
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...
