Every business faces some type of crisis at one point or another. It could be a natural disaster, a data breach, an accident with injuries – these are all examples of events that can cause significant damage to your company’s reputation and bottom line. When these incidents happen, you need to have a plan in…
How does your organization prepare for crises? Have you been through the planning process thoroughly? In this interview, we speak with WeWork’s crisis and emergency preparedness manager Michael Gladstone. He talks about the difference between planning in high threat places and those safer or less vulnerable environment. He also spoke about technology and how it’s…
Like in most sectors, technology is moving at a crazy pace in the word of crisis preparedness. Where will we be in 5 to 10 years from now? How will responding to and managing incidents evolve? We get to answer a number of these questions in this interview with Michael Sher the Founder of GroupDoLists…
Crises can strike without warning. Some incidents are slower and we can often start our response early. No matter what the situation is, we need to do more to prepare our businesses, communities, and families to survive and thrive after a crisis has passed. In this excellent episode, Mark Hoffman discusses how organizations can better…
Having perspective is always a good thing. In this interview, Joe McEnness, Executive Director – Office of Risk Management of the Catholic Church in Boston, discusses crisis preparedness. Having a plan is one thing, knowing how to implement that plan during a crisis is a totally different matter. Practicing the plan and ensuring your team…
The Crisis Management Team’s (CMT) role during a physical event may vary depending on the scale and complexity of the emergency. Knowing what to do during such events is essential. In the early stages of a physical event, the CMT needs to be organized. Making timely and accurate decisions due to the team being well…
In episode 28 of the PreparedEx podcast series, Managing Director, Rob Burton, discusses the crisis management briefing cycle. The briefing cycle is a disciplined crisis management activity that if implemented into a crisis team’s DNA, will increase their overall ability to respond to, and manage crises. This disciplined activity is taken from the military. Armies…
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the crisis leader. The document…
When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when conducting simulation exercises within the corporate space as well as reviewing reports…
Cybersecurity in general is always a hot topic in terms of Crisis Management. However, cyber bullying in the corporate space isn’t always addressed. Erik & Jonathan Bernstein of Bernstein Crisis Management wrote a great blog on the subject. In their article, “Cyberbullying – a Crisis Management Issue“, they discuss what cyber bullying looks like when a…