In this milestone 150th episode of the PreparedEx podcast, we’re excited to unveil the 10th Annual International Crisis Management Conference. Discover what’s in store for this year’s event, including key themes, speakers, and networking opportunities that make this conference a must-attend for resilience and crisis management professionals. Tune in to hear how this decade-long tradition…
Article written by Dani Andrews Regardless of how long you’ve been running your business, it’s normal to experience crises over the years. While you cannot completely eliminate the risks and threats to your business’s growth and success, the first step to risk management is recognizing the common examples of business crises, some of which you…
This month marks the 10-year anniversary of the tragic Boston Marathon bombings, which occurred on April 15, 2013. Two pressure cooker bombs exploded near the finish line, killing three people and injuring over 260 others. The bombings were a shocking act of terror that tested the resilience of Boston and the nation as a whole….
In today’s digital age, cyber threats are becoming increasingly prevalent, sophisticated, and potentially devastating to businesses and organizations of all sizes. As a result, it is crucial for organizations to establish a robust cybersecurity incident response plan, train their employees, and conduct regular exercises to ensure preparedness. In this blog post, we will explore the…
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Issue management has always been a neglected management discipline and companies have often paid dearly for neglecting to look after their reputational issues. While issues might be less urgent than crises, an ill managed issue can escalate into a full blown crisis necessitating…
A crisis can happen to any organization, no matter how big or small. When a crisis does occur, it is important that the leadership team is prepared to handle it effectively. Unfortunately, many organizations fail in crisis management due to a number of reasons. In this blog post, we will outline ten of the most…
Rule # 1 of Crisis Communications: Show Empathy — Be Human. They don’t care how much you know until they know how much you care. Going in front of the media during a crisis is a double-edged sword. On the one hand it affords the organization’s spokesperson a crucial opportunity to deliver the messages that…
The communications professional should establish the organization as the most authoritative source of news about the crisis so the organization’s messages are more likely to be included in the coverage. Hiding from the media will always make matters worse. Engaging with the media will enable the organization to disseminate its messages about the crisis to…
The Crisis Communications Plan as an essential component of the overall Crisis Plan. Many times during crises, employees are the most neglected stakeholder group. Having a comprehensive stakeholder list is important during an incident and crisis. Create yours today and validate it during simulation exercises. In this short video clip from the Crisis Coordinator Webinar…
The number of cyber-attacks has been on the rise in recent years. In most cases, organizations fail during a breach because they were not prepared for it. Crisis management teams are often disorganized and lack clear direction, which leads to less than desirable responses and management of incidents. In this blog post, we will discuss…