Enhancing an organization’s effectiveness to respond through the use of monitoring and a corrective action process – by troubleshooting operations.  By assessing the level of functioning, and using corrective actions during the response effort, an organization can improve outcomes and increase the level of nimbleness within the team structure – adapting based on what is working – and what needs to be improved – in real-time. In this the 68th podcast, we discuss response effectiveness with Ed Eaton.