During a crisis, leaders are often faced with several problems. In order to solve those problems, they need to make decisions. In order to make well informed decisions, leaders should analyze the intelligence that they receive to ensure its accurate and current. There might be several decisions that need to be made prior to solving any one problem. During a major crisis, say a cyber breach, each functional leader on the crisis team will have their own set of problems to overcome so mastering decision-making becomes paramount.

In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton discusses Problem Solving vs. Decision Making.

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