Feb 10, 2017 | Crisis Management, Emergency Management
There are many skills and personal traits that leaders should have in everyday business. During a crisis, a leader needs to have a range of specific traits that are crucial to the management of the incident. Here are three of those traits based on my personal...
Jan 26, 2017 | Crisis Communications, Crisis Management, Emergency Management
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline...
Jan 17, 2017 | Emergency Management, Podcast, Security
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSOn October 25, 2011, Jessica Buchanan and a colleague were kidnapped at gunpoint by Somali land pirates and held for 93 days, enduring the most harrowing and painful experience of her...
Dec 21, 2016 | Crisis Management, Emergency Management, Exercises, Security
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the...
Nov 7, 2016 | Business Continuity, Crisis Communications, Crisis Management, Emergency Management
When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when...
Oct 12, 2016 | Crisis Communications, Emergency Management, Exercises, Podcast, Security, Tabletop Exercises
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSCommunities are not just made up of homes and apartments. Many communities have businesses that provide jobs and other services to those communities. Major cities have businesses that...