Aug 9, 2016 | Crisis Communications, Crisis Management, Podcast
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSBeing able to communicate during a crisis is essential for any organization. Understanding what to say and how to say it should be part of the crisis preparedness planning process. All...
Aug 1, 2016 | Crisis Communications, Crisis Management
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...
May 31, 2016 | Crisis Communications, Emergency Management, Podcast, Security
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSAccording to Wikipedia, Hurricane Sandy (unofficially known as “Superstorm Sandy”) was the deadliest and most destructive hurricane of the 2012 Atlantic hurricane season,...
May 23, 2016 | Crisis Communications, Crisis Management, Emergency Management
Guest Blogger: Deb Hileman, CMP, President and CEO, Institute for Crisis Management The 2016 Atlantic hurricane season forecast calls for the number of named storms and hurricanes to be near historical averages, with a total of 12 named storms, five hurricanes and...
Jan 11, 2016 | Crisis Communications, Crisis Management, Preparedness
Is this type of cyber attack inevitable? Are we prepared? Veteran newsman, Ted Koppel, is gaining a lot of attention for his new book, “Lights Out: A Cyberattack, a Nation Unprepared, Surviving the Aftermath.” In it, Koppel convincingly argues that a cyber...
Dec 10, 2015 | Crisis Communications, Crisis Management, Preparedness
“My company has a business continuity plan. Why do I need a crisis communication plan, too?” Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many senior leaders with a business...
