Latest News and Articles
When War Breaks Out: What Businesses Should Be Doing to Prepare and Protect Their Operations
War is often perceived as a geopolitical issue affecting governments, militaries, and national security agencies. But in today’s interconnected global economy, armed conflict rarely remains confined to the battlefield. Even when the…
Crisis Exercise – The After Action Report
An After Action Report (AAR) is used to provide feedback on the exercise. It summarizes exercise events and analyzes performance of the tasks identified as important during the planning process. It also evaluates achievement of the selected exercise objectives and demonstration of the overall capabilities being validated and documents gaps…
Assess and Identify Risk With “TRiM” – Trauma Risk Management
It’s a routine day in your busy city office. Nothing unusual until something utterly catastrophic and unexpected ruins your day, maybe your life. Terrorist attack, industrial accident, natural disaster, lone shooter, unprovoked serious assault, the possibilities are endless. Well, we all know how we would respond to the physical…
Takata: How to turn a manageable product recall into a disaster
The Takata airbag crisis is a case study of how mishandled communications can transform a serious, but still manageable, product recall into what may very well become an ultimate catastrophe for the company. No one can say at this point if Takata will ever fully recover after damaging its…
INTERVIEW: Expert, Marisa Randazzo, Ph.D., talks Education Risk Management
Q: What are the most rewarding elements of working within the education risk management space? A: Threat assessment is considered to be the current best practice for handling threatening situations and preventing targeted violence at colleges and universities, in K-12 schools, in workplaces, and in the military. When we conduct…
Six Guidelines for Ethical Crisis Communications
Acting and communicating ethically should be a daily priority for any organization. However, during a crisis, the stakes grow higher, and the ethical challenges of communicating both accurately and strategically can be very complicated. For example: How should researchers who must provide information on a deadly virus, such as Ebola,…
3 Important Takeaways from Emory University Hospital’s Ebola Controversy
Emory University Hospital had a tough crowd to deal with when they announced that they’d be receiving and caring for two American missionary doctors who had contracted the Ebola virus in West Africa. However, the way they chose to handle the issue and communicate with the general public was…