Latest News and Articles
Looking Back to Move Forward: What 2025 Reinforced About Crisis Preparedness
As the year draws to a close, it is natural for organizations to reflect on what they accomplished, what they endured, and what still feels unresolved. For many leadership teams,…
Assess and Identify Risk With “TRiM” – Trauma Risk Management
It’s a routine day in your busy city office. Nothing unusual until something utterly catastrophic and unexpected ruins your day, maybe your life. Terrorist attack, industrial accident, natural disaster, lone shooter, unprovoked serious assault, the possibilities are endless. Well, we all know how we would respond to the physical…
Takata: How to turn a manageable product recall into a disaster
The Takata airbag crisis is a case study of how mishandled communications can transform a serious, but still manageable, product recall into what may very well become an ultimate catastrophe for the company. No one can say at this point if Takata will ever fully recover after damaging its…
INTERVIEW: Expert, Marisa Randazzo, Ph.D., talks Education Risk Management
Q: What are the most rewarding elements of working within the education risk management space? A: Threat assessment is considered to be the current best practice for handling threatening situations and preventing targeted violence at colleges and universities, in K-12 schools, in workplaces, and in the military. When we conduct…
Six Guidelines for Ethical Crisis Communications
Acting and communicating ethically should be a daily priority for any organization. However, during a crisis, the stakes grow higher, and the ethical challenges of communicating both accurately and strategically can be very complicated. For example: How should researchers who must provide information on a deadly virus, such as Ebola,…
3 Important Takeaways from Emory University Hospital’s Ebola Controversy
Emory University Hospital had a tough crowd to deal with when they announced that they’d be receiving and caring for two American missionary doctors who had contracted the Ebola virus in West Africa. However, the way they chose to handle the issue and communicate with the general public was…
War-gaming – Part 1: The History
The term, “war-game” is simply a translation of the German term, “kriegspiel.” Because many are simply uncomfortable with the term “war-game,” feeling perhaps that war is too serious for “games,” you will often see every term but war-game used to describe war-games. These include Map Maneuver, Chart Maneuver, Field Maneuver,…