Latest News and Articles
Navigating Turbulent Waters: Crisis Management & Business Continuity After a Major Flood
When floodwaters rise, so do the stakes for businesses. For corporate crisis managers, a major flood is more than a natural disaster—it’s a real-time stress test of operational resilience and…
10 Benefits of Crisis Simulation Exercises
When is the last time your organization ran a crisis simulation exercise? While the reasons are many, some that serve as a foundation for a strategic-based approach to tabletop exercise programs include: Provides an Opportunity to Review and Analyze Risk In every business environment where there’s risk, continual assessment…
Principles of Crisis Management
In week five of the Whiteboard Wednesday video series, Rob discusses his “checklist” for the Principles of Crisis Management. Resource: Principles of Crisis Management Training – Atlanta
The Crisis Simulation – Scenario Planning
Crisis simulation scenarios provide at least two important services – First, it provides a plausible starting point or setting for the exercise participants to examine particular challenges as well as responses to a crisis (e.g., hurricane, flooding, earthquake, explosion, cyber attack, workplace violence, contaminated products, etc.). One of he…
Crisis Teams: Do Everything Right and Still Suffer the Consequences
The presence of dangerous substances in industrial facilities located close to population centers presents inescapable challenges for crisis planners and crisis teams. Any accident at such a facility, even when no dangerous toxins have been released, will be seen by the public and reported by the media as a…
Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
How Crisis Communicators Become Biased
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Most communicators in large organizations who take the helm during a crisis have been well prepared for the moment. They have been sufficiently trained to think strategically in a crisis, and very often have knowledge of Situational…