Latest News and Articles
Navigating Turbulent Waters: Crisis Management & Business Continuity After a Major Flood
When floodwaters rise, so do the stakes for businesses. For corporate crisis managers, a major flood is more than a natural disaster—it’s a real-time stress test of operational resilience and…
Crisis Simulation Exercise Design & Delivery Process
Prior to designing your Crisis Simulation Tabletop Exercise, ensure you understand the end-to-end process that you intend to use. This can be as easy as a four step process as I describe within this short post. Step 1 – Compose Develop your exercise objectives and general exercise…
Why Crisis Communicators Should Consider Pre-mortems
Guest contributor: Jo Detavernier, SCMP, APR – Principal with Detavernier Strategic Communication Post-mortems are very popular management tools among communicators, including crisis communications professionals, and for good reason: They are crucial to the continuing improvement of processes and tools, as we explained in this article. Many crisis communications manuals will…
Four Reasons You Need to Attend Crisis Management Conferences
Warning: The following reveals a deep and personal secret of the author. Proceed at your own risk. There is a commercial airing right now where a girl says “when I had acne, I made up all kinds of excuses to stay in.” The commercial cuts to her saying things…
3 Resources to Help Create Your First Crisis Simulation Exercise
Creating a crisis management simulation exercise for your company for the first time can be a daunting task that requires time and resources. When preparing these sessions it is important to understand what resources exist to assist with the successful planning and delivery of the event. Here are…
Corporate Wargames – Lessons 5 & 6
Click HERE is you missed Corporate Wargames – Lessons 1 & 2 Click HERE is you missed Corporate Wargames – Lessons 3 & 4 Lesson Five – Exercise / Wargame Hot Wash A hot wash is the “after-action” discussions and evaluations of an organization’s performance following an exercise/war game,…
Holiday Preparedness – No Time For A Crisis Managers Vacation
The holiday season is in full swing – people are traveling, spending time with loved ones, relaxing and reflecting on an almost complete year. Offices are more often filled with parties than with meetings. It is a time for joy, a time for cheer (to borrow some sentimental lines),…