Latest News and Articles
AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
5 Different Types of Business Crises
Guest Author – Natalia Andrew Any unforeseen event that causes fear and anxiety, and threatens to destabilize a company is called a business crisis. Through proper training, contingency planning, and sharp decision-making, many established businesses have been able to weather these crises over the years. Below we’ve outlined the most…
Three Ways Simulated News Can Transform Your Scenario
When planning your crisis exercise and it’s injects, consider these three ways simulated news stories can transform your scenario and bring it to life: 1. Realism Many times we get the first hint of an unfolding situation by turning on the morning or evening news. We learn of an impending…
FirstLook Supports Efforts to Improve Cybersecurity Maturity
Guest Contributor: Heather Engel, Managing Director and Cyber Strategist, Strategic Cyber Partners If your company has any type of regulatory cybersecurity requirement, chances are those requirements include a Cyber Incident Response Plan. Whether DFARS 252.204-7012 to PCI to ISO 27001, incident response is a critical piece of your compliance and…
Is Your Organization Planning for Black Elephant Events?
Why don’t we talk about those “Elephant in the Room” scenarios? Those situations that are obvious to everyone, yet leaders still leave to chance. What are Black Elephant scenarios and is your organization preparing for them? Lessons to be learned from the Covid-19 pandemic are still being formulated even as…
4 Crisis Coordinator Resources
1. I was a Crisis Coordinator at the age of 18… Veterans gain invaluable skills during their service that can be translated and utilized in the crisis coordinator role. In this short video, Rob Burton discusses his own experience as a young soldier and what he skills he carried over…
VIDEO BLOG – 3 Tips When Preparing Crisis Management Exercises
In this short video, Rob Burton discusses the three things to do when planning your exercises: Set Objectives – What do you want to achieve in the exercise? What is your goal? The Exercise Participants – Based on your objectives, who is your audience? Scenario Overview – Create a story…