Latest News and Articles
Putting Crisis Management on Autopilot: How AI Agent Networks Are Transforming Modern Crisis Programs
Crisis Management Can’t Afford to Be Reactive Anymore Crisis management has always been about speed, accuracy, and coordination under pressure. Yet most crisis programs still rely heavily on manual processes,…
CC Series Short: What is Situational Awareness?
There are many definitions all of which explain what situational awareness is in a similar way. The term we use is as follows: Situational Awareness is “closely monitoring what is going on around you in a complex and dynamic environment”. Closely monitoring what’s going on around you will help you…
CC Series Short: Crisis Response Strategy – Decision Making
Decision-making is the process of selecting a course of action from more than one alternative option, which is challenging to do when making high-stress decisions in crisis situations. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton explains organizations should have a process to help guide…
CC Series Short: Crisis Response Strategy – Managing Issues
How your team manages issues throughout the lifecycle of an incident or crisis can prevent the situation from becoming worse. There will be challenges (issues) that raise their ugly heads during the event that need to be dealt with. Having a good IAP (Incident Action Plan) process will support the…
CC Series Short: Crisis Response Strategy – Situational Awareness
During an incident it is imperative that the CMT (Crisis Management Team) has good overall Situational Awareness throughout the whole event. This will allow leaders to better understand the situation enabling them to make well informed and accurate decisions. In this short video clip from the Crisis Coordinator Webinar Series,…
How to Activate Your Crisis Team: Emergency Notification and Communication Strategies
In any crisis, the first few minutes are the most important. That is why it is so important to have a process in place for activating your crisis team. This includes sending out emergency notifications and organizing communication among team members. Without an activation process, you risk wasting valuable time…
CC Series Short: Crisis Team Activation
To ensure that your team is ready to respond in a crisis, you need an activation process. Some teams use emergency notifications like text or e-mail; others have systems like OnSolve’s advanced critical communication tool to activate members. No matter what process and technology you use, it is imperative that…