Latest News and Articles
AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
CC Series Short: Problem Solving Model
This five-step process for decision making helps crisis teams with their own decision-making process. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton walks through these five steps. Do you have questions regarding Decision Making? Contact us today!
Why Ownership Is So Important In Crisis Management
Article written by Dani Andrews There are different approaches an organization can follow for crisis management. As we mentioned in “Role of the Crisis Coordinator”, for example, the company can designate an individual to prepare a Crisis Management Team. However, success, in the end, relies on the capacity of the…
CC Series Short: Planning Aids for Decision Making
Having the right tools to use during an emergency can be crucial for success. Technology and/or documented plans are essential in being prepared, but it’s important not just have them at your fingertips-you must understand how they work too! In this short video clip from the Crisis Coordinator Webinar Series,…
CC Series Short: Problem Solving vs. Decision Making
During a crisis, leaders are often faced with several problems. In order to solve those problems, they need to make decisions. In order to make well informed decisions, leaders should analyze the intelligence that they receive to ensure its accurate and current. There might be several decisions that need to…
CC Series Short: The Initial Briefing
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of…
CC Series Short: The Briefing Cycle – Setting the Operational Rhythm
As an incident unfolds and becomes a crisis, it will create a dynamic and complex situation that requires the team to utilize its well-defined and well-practiced crisis management processes and tools. These processes and tools will help create a disciplined briefing cycle from the very beginning. In this short video…



