The Master Sequence of Events List (MSEL), is the primary document used to manage an exercise, to know when events are expected to occur, and to know when to insert injects (information) into the exercise. A summary version of a MSEL document can also be used to assist exercise facilitators in the monitoring and management of exercise…
“The KEY INGREDIENT TOWARDS A RESILIENT CULTURE is resiliency through relationships.” This is one of Rina Singh’s quotes that makes a lot of sense especially after you listen to her speak on our 68th podcast. Rina talks about the Coronavirus, people being central to reliance as well as threats that UK businesses face and much more. …
Enhancing an organization’s effectiveness to respond through the use of monitoring and a corrective action process – by troubleshooting operations. By assessing the level of functioning, and using corrective actions during the response effort, an organization can improve outcomes and increase the level of nimbleness within the team structure – adapting based on what is…
In this our 67th episode we look at the Dallas sniper shooting that took place on July 7th, 2016. Nick LaGrassa who was a Senior Emergency Management Specialist for the City of Dallas during the event will walk us through what happened and what lessons need to be learned from the tragic attack. Five police officers were killed…
Prior to designing your Crisis Simulation Tabletop Exercise, ensure you understand the end-to-end process that you intend to use. This can be as easy as a four step process as I describe within this short post. Step 1 – Compose Develop your exercise objectives and general exercise design (who, when, where and…
Guest contributor: Jo Detavernier, SCMP, APR – Principal with Detavernier Strategic Communication Post-mortems are very popular management tools among communicators, including crisis communications professionals, and for good reason: They are crucial to the continuing improvement of processes and tools, as we explained in this article. Many crisis communications manuals will actually contain a template for…
In this, our 66th episode, Rob Burton discusses the difference between the Crisis Leader and the Crisis Communicator. In this short podcast, Rob describes the difference and provides a list of the different responsivities of each role.
Creating a crisis management simulation exercise for your company for the first time can be a daunting task that requires time and resources. When preparing these sessions it is important to understand what resources exist to assist with the successful planning and delivery of the event. Here are three resources that might help…
Are you looking to hire the next crisis management or resilience officer for your organization? Are you looking for a new challenge within the world of business continuity, risk or cyber-security? This podcast provides a great insight into what employers are looking for as well as what a prospective employee should be doing to improve his…
In episode 20 of our Whiteboard Wednesday video series, Rob chats again from home about the importance of building and maintaining your crisis management skills in between exercises.