I managed to leave the British Army without too many scars. Throughout my 13 years in the military, I was able to craft many skills that made me a better soldier as well as a leader. In this article, I discuss five leadership lessons that the military taught me. 1. Lead From The Front…
The Lafayette, Louisiana movie theater shooting was methodically planned. The shooter, John Russell Houser, is reported to have visited other theaters prior to the attack and had been to the Grand 16 movie theater in Lafayette at least once prior. So, why did he choose this Lafayette theater over the others that he visited? Did…
The problem facing South Korean Health Minister Moon Hyung-pyo was painfully obvious and played out during his May 31 press conference in Seoul regarding MERS CoV. As MERS CoV cases continued to climb and fear of the disease threatened to envelop the nation, the Minister explained that the key to managing the threat would be…
The Takata airbag crisis is a case study of how mishandled communications can transform a serious, but still manageable, product recall into what may very well become an ultimate catastrophe for the company. No one can say at this point if Takata will ever fully recover after damaging its relationships, seemingly voluntarily, with pretty…
Emory University Hospital had a tough crowd to deal with when they announced that they’d be receiving and caring for two American missionary doctors who had contracted the Ebola virus in West Africa. However, the way they chose to handle the issue and communicate with the general public was a true example of effective…
During our first discussion on the need for a Pandemic Business Continuity Plan we emphasized that planning for a pandemic is different than planning for other contingencies. The primary challenge you will encounter during a pandemic is not how to deal with the loss of infrastructure and communications, but how to provide essential…
In March of this year, the main weekly magazine published in Brazil (VEJA) ran as its cover story a report prepared by the country’s intelligence agency (ABIN), outlining the six major threats carrying a potential to disrupt the upcoming FIFA World Cup, to be hosted in twelve capital cities of Brazil. The report, originally confidential,…