Crisis Communications – An Interview with Erik Bernstein

Crisis Communications – An Interview with Erik Bernstein

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSCommunicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably...
3 Crisis Scenarios to Consider

3 Crisis Scenarios to Consider

Throughout 2016, we have created and delivered multiple crisis simulation exercises. Each scenario was custom created to each organization based on their exercise objectives. Scenarios must be customized to ensure the team being tested is engaged. Without engagement,...
What Is This Thing We Call Resilience?

What Is This Thing We Call Resilience?

What is this thing we call resilience? There are various definitions dependent upon the context in question. We tend to talk about ‘organisational resilience’ or ‘personal resilience’ without necessarily understanding the relationship between the two. In the personal...
Common Crisis Management Gaps

Common Crisis Management Gaps

When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when...