Traveling in this dynamic and unpredictable world can present many challenges. Some destinations can present more challenges than others. That’s why preparedness is key. Organizations have a duty of care to ensure traveling employees are provided with the right training and information. Here are few scenarios that could slow down, put a stop to or…
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the crisis leader. The document…
We often get asked the same preparedness questions. These questions come from our online audiences as well as our clients during crisis simulation exercises or in everyday discussions. We decided to do this podcast based on these common questions. In this episode we discuss, risk assessments, crisis planning, different types of plans, simulation exercises and…
VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans? Each of these examples represents a business crisis that damaged reputations, hurt sales and negatively impacted the…
As we start this years Olympics and millions of people converge on Rio, the publicity machine is starting its usual move into overdrive-both negative and positive. Already the media doom mongers are running stories (and have been for some time) that it will be a disaster and that Brazil isn’t ready for the Games. Turn…
The great game of people watching. Always a fun pastime (especially when it’s part of your job). Next time you’re in a public place such as an airport, try this game: “Guess the Nationality”. Apart from obvious facial features and tribal dress, people from certain countries inadvertently (or purposefully) advertise where they are from. In…
Security isn’t always on the top of your mind when we travel, but it should be. Be alert when you step off the plane Traveling long distances can cause tiredness, and tiredness and lead to making mistakes that could impact your journey. When you arrive into the country by air, there are a number…
How does your organization prepare for hurricane season? It’s almost hurricane season in the US and many communities, businesses, and property owners are starting to prepare. Knowing your surroundings and talking to the local emergency management agency to find out the hurricane risks can be a good place to start your planning. Are you…
Do you want to take your crisis simulation exercises to the next level? Feel like your Tabletop Exercises have hit the limit in terms their effectiveness and realism? Then you should consider using a SimCell. What’s a SimCell? A SimCell (Simulation Cell) is a location, usually a room, where role players act out various…
“My company has a business continuity plan. Why do I need a crisis communication plan, too?” Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many senior leaders with a business continuity plan in place believe they are well prepared for a crisis. And…