Jun 3, 2019 | Preparedness
When a Special Operations (Spec Ops) Team deploys, they are usually well prepared and have analyzed as many contingencies (the what if’s) as they possibly can. The success of these operations is down to many factors such as accurate and timely...
Jun 25, 2018 | Crisis Management, Preparedness
Recently I was running a hurricane drill for a client in the Caribbean and they were inspecting their campus to see what debris needed to be removed. Each year, as part of the drill, we look for things that could ‘float or fly’ during a hurricane and make plans for...
Mar 21, 2018 | Crisis Communications, Crisis Management
In a crisis situation, speed of the operational response and clarity of initial communications, both internal and external, are essential. A Crisis Preparedness Plan provides a structure and process that coordinates all levels of the organization and puts the...
Dec 18, 2017 | Crisis Communications, Crisis Management
It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad...