5 Common Crisis Preparedness Questions

5 Common Crisis Preparedness Questions

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSWe often get asked the same preparedness questions. These questions come from our online audiences as well as our clients during crisis simulation exercises or in everyday discussions....
6 Rules for Social Media Use Before and During a Crisis

6 Rules for Social Media Use Before and During a Crisis

As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...