Quickly Assembling and Organizing your Crisis Team is Critical to the Success of Your Response. A Crisis Coordinator is Essential! What is a Crisis Coordinator? Each member of a crisis team has a functional role – e.g. Corporate Security, Human Resources, Corporate Communications, etc. The Crisis Coordinator plays an organizing and facilitating role for…
One of my favorite George Carlin quotes is, “I never worry that ALL hell will break loose. My concerns is that a PART of hell will break loose. It’ll be much harder to detect.” I have always loved that quote because it’s true in the lives of crisis management professionals. Many times, we write…
Rob Burton recently wrote an article on LinkedIn, “10 Key Elements to Good Crisis Leaders“. Within the article, Rob outlines what these ten key elements are: Honesty & Integrity Confidence Inspiration Commitment and Passion Good Communication Decision-Making Accountability Delegation and Empowerment Creativity and Innovation Empathy Related: The Role of the Crisis Leader Versus the Crisis Communicator…
Lone-actor gun attacks against populated areas such as arenas and crowded places such as schools can challenge first responders and those organizations or educational institutions that are impacted. Now think about increasing the number of attackers and adding explosive devices, more weapons and other arms. Consider a Paris or Brussels style attack in the heart…
Simulated crisis tabletop exercises are like a flu shot: The vaccine won’t prevent the illness one-hundred percent of the time, but if you do get the flu, the vaccine will greatly reduce the illness’ severity and bring you back to health more quickly. The potential illness in your organization is, of course, a crisis….
This interview is with Chris Reagan the Chief Executive Officer at Cerastes Ltd out of the UK. Rob and Chris discuss preparing organizations to for physical and digital threats through better security practices, how hostiles prepare to attack and the surveillance methods they use.
An enterprise faces many threats to it’s existence. Some threats are external and can pose complex challenges, others are internal and come with their own set of unique issues. During any crisis, an organization has a responsibility to react. Some business do this well, others fail miserably. In this podcast we hear from Dermot McCarthy…
Crisis Management Teams Should Always Have a Toolkit That Supports Them During the Crisis. One of the questions that I get asked most often is “what are some of the most common mistakes you see as you visit various clients?” Other than companies not being committed to exercising (another article, another time) my biggest concern…
A Crisis Simulation exercise is a great opportunity for a team of professionals to come together and address gaps and issues they may have when it comes to an event. It is a controlled environment for you to understand individual skillsets during a crisis and how the organization can communicate and coordinate during one. As…
Businesses can be impacted by different types of risk. Some risks can be prepared for, and others are more difficult to predict. Some organizations prepare for risks based on their location and the potential impact due to those specific regional and local risks. In Australia, there are some common threats we see elsewhere in the…