When a crisis of any kind hits, the goal has always been the same: put it into the past as quickly as possible. You establish your organization as the most authoritative source of credible information about the crisis and you own its narrative by living the mantra “tell it first, fast and honestly.” But COVID-19…
Guest author: Ayme Zemke, 2020 has delivered a health crisis, an economic crisis and a social justice crisis. This unprecedented combination of crises and the widespread severity is something even the most senior crisis management professionals have never encountered in their careers. And something even the best crisis management preparedness plans could not have…
The COVID-19 pandemic has required organizations to form new routines. Many crisis management team members are working remotely and have now become used to the comfort of their home office, the convenience of Zoom meetings and all sorts of other new procedures driven by defensive measures taken against the pandemic. Our new routines certainly…
Series authors: Mark Hoffman and Milena Maneva Previous article: Return-to-Office: Sample Return-to-Office Protocol This is the final installment of our five-part series on Return-to-Office. Milena and I want to thank you for following our series and offer a special thanks to those of you who joined our webinar. In this final segment,…
Series authors: Milena Maneva and Mark Hoffman This is the fourth article in a five-part series on returning to the office. Previous article: Return-to-Office: Preparing your Environment Communicating to all key stakeholders is important, despite the limited information we have on the virus and the potential cure timeline, it is important to keep everyone…
Series authors: Mark Hoffman and Milena Maneva This is the third article in a five-part series on returning to the office. Previous article: Return-to-Office: Protecting Your People It is time to think about office space There is an interesting debate taking place currently on my LinkedIn feed between people that I respect immensely. …
Series authors: Milena Maneva and Mark Hoffman This is the second article in a five part series on returning to the office. Previous article: Welcome to the “Return-to-Office” Five-part Series People, people, people! It is all about the people. An essential resilience and recovery strategy should include protecting your core asset – your…
Series authors: Mark Hoffman and Milena Maneva “Does anybody know what DAY it is?” is becoming a common question, with everyday looking and feeling the same. Back in the 1970s, the band Chicago had a hit song called “Does Anybody Know What Time It Is?” – similar questions are being asked everyday…