Jun 2, 2020 | Crisis Management, Preparedness
Series authors: Milena Maneva and Mark Hoffman This is the second article in a five part series on returning to the office. Previous article: Welcome to the “Return-to-Office” Five-part Series People, people, people! It is all about the people. An...
May 26, 2020 | Crisis Management, Preparedness
Series authors: Mark Hoffman and Milena Maneva “Does anybody know what DAY it is?” is becoming a common question, with everyday looking and feeling the same. Back in the 1970s, the band Chicago had a hit song called “Does Anybody Know What Time It...
Mar 24, 2020 | Crisis Management, Podcast
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSEnhancing an organization’s effectiveness to respond through the use of monitoring and a corrective action process – by troubleshooting operations. By assessing the level of...
Feb 11, 2020 | Crisis Management, Preparedness
Guest contributor: Jo Detavernier, SCMP, APR – Principal with Detavernier Strategic Communication Post-mortems are very popular management tools among communicators, including crisis communications professionals, and for good reason: They are crucial to the continuing...
Jan 31, 2020 | Crisis Management, Podcast
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSIn this, our 66th episode, Rob Burton discusses the difference between the Crisis Leader and the Crisis Communicator. In this short podcast, Rob describes the difference and provides a...
Jan 28, 2020 | Crisis Management, Preparedness
Warning: The following reveals a deep and personal secret of the author. Proceed at your own risk. There is a commercial airing right now where a girl says “when I had acne, I made up all kinds of excuses to stay in.” The commercial cuts to her saying things...
