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In episode 93 of the podcast, John Petrozzelli discusses preparation for incident response, crisis response during an incident, and post incident response through the lens of his experience FBI analyst and investigator during the Boston Marathon Bombings. He discusses steps a company can take to prepare for incidents, respond to them, and adapt for the future. He then goes into business continuity preparation for companies impacted by loss of employees, facilities, or public infrastructure using lessons learned from impacts to employees and companies during the bombings.
John began his career as an intelligence officer in the U.S. Air Force in 1998 and served in the Republic of Korea in 1999. In September 2001, while supporting C-17 missions, he deployed to Sicily to support forward operating bases during the initial phases of the US war in Afghanistan. He then deployed to Germany to provide intelligence for C-17 missions delivering humanitarian airdrops to starving Afghans. John entered on duty with the FBI as an Intelligence Analyst in 2004, where he assisted in the creation of the Connecticut Intelligence Center Fusion Center and with the FBI InfraGard public outreach program. While in New Haven, he also led the analytic review of computer hard drives related to the Babar Ahmad/Tooting Group international terrorism investigation. In 2007, John transferred to the FBI Boston Field Office. As an Intelligence Analyst, he supported Civil Rights and Public corruption investigations until becoming a Supervisory Intelligence Analyst supporting analysis over all criminal programs in 2010.
In 2013 John was a day shift intelligence supervisor during the Boston Marathon Bombing manhunt and led the computer forensic review of all subjects’ digital media. During the Marathon Bombing investigation and subsequent trial, John led the post processing analytical review of the Tsarnaev family’s digital media. He wrote the initial digital analysis used in support of the Tsarnaev trial. He led the review of more than 33,000 emails, 120,000 photos, and 12,000 videos for the purposes of criminal discovery and trial preparation. He wrote over 50 reports, which, were used in testimony to support Dzhokhar Tsarnaev’s eventual conviction. In 2016 he earned a Master of Science in Information Security from Boston University and became FBI Boston’s Chief Security Officer.
John has been a featured speaker at the Massachusetts National Cyber Crime Conference and at the Microsoft Digital Crimes Community Conference in Vienna, Austria in 2016. He has delivered remarks locally at many universities and professional organizations. He completed the 2017 Boston Marathon Tough Ruck, which was a 26.2 mile hike carrying 15-50 pounds in tribute to fallen military comrades and in memory of those victims of the Marathon Bombing. He is a proud father of three children.
He is now the Director of Cybersecurity for TCG Network Services, a Managed Services Provider, which has been providing IT support and Cybersecurity services to over 300 companies in Massachusetts.