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When War Breaks Out: What Businesses Should Be Doing to Prepare and Protect Their Operations
War is often perceived as a geopolitical issue affecting governments, militaries, and national security agencies. But in today’s interconnected global economy, armed conflict rarely remains confined to the battlefield. Even when the…
CC Series Short: The Initial Briefing
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of…
CC Series Short: The Briefing Cycle – Setting the Operational Rhythm
As an incident unfolds and becomes a crisis, it will create a dynamic and complex situation that requires the team to utilize its well-defined and well-practiced crisis management processes and tools. These processes and tools will help create a disciplined briefing cycle from the very beginning. In this short video…
CC Series Short: The Briefing Cycle
When you have an incident that is building rapidly and don’t have a good handle on the situation, it is important to conduct disciplined briefing cycles. If your briefing cycles are disciplined, the management of the crisis will run smoother. The goal is to create order from what could be…
CC Series Short: Situational Awareness and Information Management
The ability to understand and act on information quickly is one of the most important skills during any crisis. Without information, Situational Awareness can’t be achieved. In this short video, Rob Burton discusses how you can manage information better so that your organization can create a Common Operating Picture, which…
CC Series Short: How to Build and Maintain Situational Awareness
The key asset in crisis management is information. Its effective management is crucial. At some point information should be processed into a form that can be used as a coherent basis for decision-making. This is called Situational Awareness (SA). SA is the concept of developing the ability to observe your…
CC Series Short: What is Situational Awareness?
There are many definitions all of which explain what situational awareness is in a similar way. The term we use is as follows: Situational Awareness is “closely monitoring what is going on around you in a complex and dynamic environment”. Closely monitoring what’s going on around you will help you…