All organizations have a responsibility to plan and prepare for crises, but few know how to do it effectively. Crisis simulations are an excellent training tool that can be used to develop relationships among team members, employees and other stakeholders. It also provides practice for those responsible for managing crises so they feel more confident…
Similar to the problem solving model, the decision making cycle is a six-step process that helps crisis teams with their decision-making process. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton walks through the six steps of the decision making cycle. Do you have questions regarding Decision Making? Contact us today!
This five-step process for decision making helps crisis teams with their own decision-making process. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton walks through these five steps. Do you have questions regarding Decision Making? Contact us today!
Article written by Dani Andrews There are different approaches an organization can follow for crisis management. As we mentioned in “Role of the Crisis Coordinator”, for example, the company can designate an individual to prepare a Crisis Management Team. However, success, in the end, relies on the capacity of the leader to go beyond ownership….
Having the right tools to use during an emergency can be crucial for success. Technology and/or documented plans are essential in being prepared, but it’s important not just have them at your fingertips-you must understand how they work too! In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton discusses the importance…
In episode 94 Rob discusses active shooter and violent intruder events and preparedness with Hector Delgado founder and CEO of ASR Alert Systems, Navy SEAL (ret) and HSI Special Agent (ret). Hector spoke about what schools, businesses, sporting arenas, music festivals and other locations can do to try and mitigate a mass shooting or violent…
During a crisis, leaders are often faced with several problems. In order to solve those problems, they need to make decisions. In order to make well informed decisions, leaders should analyze the intelligence that they receive to ensure its accurate and current. There might be several decisions that need to be made prior to solving…
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of an incident, the management of…
In episode 93 of the podcast, John Petrozzelli discusses preparation for incident response, crisis response during an incident, and post incident response through the lens of his experience FBI analyst and investigator during the Boston Marathon Bombings. He discusses steps a company can take to prepare for incidents, respond to them, and adapt for the…
As an incident unfolds and becomes a crisis, it will create a dynamic and complex situation that requires the team to utilize its well-defined and well-practiced crisis management processes and tools. These processes and tools will help create a disciplined briefing cycle from the very beginning. In this short video clip from the Crisis Coordinator…