Organizational Preparedness
In this 6th installment of the Whiteboard Wednesday video series, Rob asks the question “Are You Ready?” in regards to organizational preparedness.
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a diner’s video of a cockroach backstroking through your restaurant’s clam chowder…
One of the most important, if not the most important step, in the design and preparation of an exercise is to determine the exercise objective(s). It is not unusual for individuals planning an exercise to want to begin by focusing on a specific scenario. While the particular scenario they want to use may work, we…
Imagine This You’re sitting in a downtown office, at mid-afternoon. A client calls with panicked urgency: two of your organization’s branch offices are in neighborhoods where massive protests just escalated into violence. Overnight, roads are blocked, employees can’t commute, supply deliveries are delayed, local authorities request evacuation. You have no clear playbook—so decisions are made…
The Crisis Communications Plan as an essential component of the overall Crisis Plan. Many times during crises, employees are the most neglected stakeholder group. Having a comprehensive stakeholder list is important during an incident and crisis. Create yours today and validate it during simulation exercises. In this short video clip from the Crisis Coordinator Webinar…
In part one of Post Exercise Activities, Rob Burton discussed some of the information that should be collected at the conclusion of the exercise. In this short video clip from the Crisis Coordinator Webinar Series, Rob discusses how to prepare for the After Action Conference. Do you have questions regarding post exercise activities? Contact us today!
The Rising Threat of Deepfake Attacks In 2024, Arup, a global engineering consulting firm, fell victim to an elaborate deepfake scam. A finance employee participated in what appeared to be a legitimate video conference with the company’s CFO and other senior leaders. Unbeknownst to them, every participant—except the employee—was a deepfake, generated by cybercriminals using…
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