Exercise Process
In this 14th episode of the Whiteboard Wednesday video series, Rob discusses the 5-steps of the Exercise Process.
How your team manages issues throughout the lifecycle of an incident or crisis can prevent the situation from becoming worse. There will be challenges (issues) that raise their ugly heads during the event that need to be dealt with. Having a good IAP (Incident Action Plan) process will support the management of these issues. In…
They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a passenger from one of its planes? These are crises where company wrong-doing was evident, yet any…
Simulated crisis tabletop exercises are like a flu shot: The vaccine won’t prevent the illness one-hundred percent of the time, but if you do get the flu, the vaccine will greatly reduce the illness’ severity and bring you back to health more quickly. The potential illness in your organization is, of course, a crisis….
“Effective leadership is putting first things first. Effective management is discipline, carrying it out.” ~ Stephen Covey After leaving the military in 2001, it took me several years to adapt to the corporate world. The changes varied from the difference in discipline to the style of leadership. I joined the British Army as a…
Achieving and maintaining optimal crisis preparedness requires several activities throughout the year. From the review of the crisis management plan to the training and exercising of crisis management teams, achieving, and then maintaining optimal crisis preparedness is a continuous cycle. In the FREE Webinar scheduled for September 24, 2020, Rob and Leanne will walk through the…
Photo Credit – Sebastien Wiertz via Flickr Rob Burton recently wrote and article titled “3 Steps to an Effective Crisis Management Briefing Cycle“, where he discusses his 3 step approach that will help you achieve a comprehensive briefing cycle process. His three steps are: Planning and Documenting Disciplined Discussion Actions Rob was also featured in the latest…
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