Article written by Dani Andrews Most companies would say that the most important lesson they learned since the beginning of the pandemic was to be prepared for the unexpected. Issues like unforeseen supply chain issues and nationwide lockdowns have proven how essential it is to include crisis preparedness in training programs. Sitting down and discussing unexpected scenarios…
Series authors: Mark Hoffman and Milena Maneva Previous article: Return-to-Office: Sample Return-to-Office Protocol This is the final installment of our five-part series on Return-to-Office. Milena and I want to thank you for following our series and offer a special thanks to those of you who joined our webinar. In this final segment,…
Series authors: Milena Maneva and Mark Hoffman This is the fourth article in a five-part series on returning to the office. Previous article: Return-to-Office: Preparing your Environment Communicating to all key stakeholders is important, despite the limited information we have on the virus and the potential cure timeline, it is important to keep everyone…
Series authors: Mark Hoffman and Milena Maneva This is the third article in a five-part series on returning to the office. Previous article: Return-to-Office: Protecting Your People It is time to think about office space There is an interesting debate taking place currently on my LinkedIn feed between people that I respect immensely. …
Series authors: Milena Maneva and Mark Hoffman This is the second article in a five part series on returning to the office. Previous article: Welcome to the “Return-to-Office” Five-part Series People, people, people! It is all about the people. An essential resilience and recovery strategy should include protecting your core asset – your…
Series authors: Mark Hoffman and Milena Maneva “Does anybody know what DAY it is?” is becoming a common question, with everyday looking and feeling the same. Back in the 1970s, the band Chicago had a hit song called “Does Anybody Know What Time It Is?” – similar questions are being asked everyday…
Viviane Vicente, founder of Rispetto Consulting®, an advisory firm designed to help individuals and organizations navigate the globalized world and enhance their leadership potential, discusses Psychological Safety and why it is important for teams in the workplace. Q: What is Psychological Safety and how can it be observed in the workplace? A: Psychological Safety is…
Guest contributor: Jo Detavernier, SCMP, APR – Principal with Detavernier Strategic Communication Post-mortems are very popular management tools among communicators, including crisis communications professionals, and for good reason: They are crucial to the continuing improvement of processes and tools, as we explained in this article. Many crisis communications manuals will actually contain a template for…
Warning: The following reveals a deep and personal secret of the author. Proceed at your own risk. There is a commercial airing right now where a girl says “when I had acne, I made up all kinds of excuses to stay in.” The commercial cuts to her saying things like “I heard that restaurant…
According to statistics published by the FBI, at least twenty-three foreign governments actively target U.S. corporations for their proprietary trade information. And the threat is not just from state intelligence units. Increasingly, private companies conduct the greatest percentage of corporate espionage. Such firms would sooner skip the lengthy and expensive R&D investment period…