CC Series Short: The Briefing Cycle

CC Series Short: The Briefing Cycle

When you have an incident that is building rapidly and don’t have a good handle on the situation, it is important to conduct disciplined briefing cycles. If your briefing cycles are disciplined, the management of the crisis will run smoother. The goal is to create...
CC Series Short: The Briefing Cycle

CC Series Short: What is Situational Awareness?

There are many definitions all of which explain what situational awareness is in a similar way. The term we use is as follows: Situational Awareness is “closely monitoring what is going on around you in a complex and dynamic environment”. Closely monitoring what’s...
CC Series Short: The Briefing Cycle

CC Series Short: Crisis Response Strategy – Managing Issues

How your team manages issues throughout the lifecycle of an incident or crisis can prevent the situation from becoming worse. There will be challenges (issues) that raise their ugly heads during the event that need to be dealt with. Having a good IAP (Incident Action...