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AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
CC Series Short: Post Exercise Activities – Part 1
At the end of your exercise, it is the time to gather information to be included in the After Action Report (AAR). To prepare the AAR, exercise evaluators analyze data collected from the hot wash, debrief, Participant Feedback Forms, and other sources (e.g., plans, policies, procedures, criteria developed for the…
10.5 Reasons Organizations Fail at Crisis Management
A crisis can happen to any organization, no matter how big or small. When a crisis does occur, it is important that the leadership team is prepared to handle it effectively. Unfortunately, many organizations fail in crisis management due to a number of reasons. In this blog post, we will…
CC Series Short: Exercise Delivery – The Hot Wash
The “hot wash,” another term borrowed from the military, is the “after-action” discussions and evaluations of an organization’s performance immediately following an exercise/war game, training session, or an actual major event. Coming right on the heels of the exercise, people’s thoughts are fresh and insightful and are therefore highly valuable…
CC Series Short: Exercise Delivery – Evaluation
Exercise evaluators are provided a MSEL and will use it to assist in identifying events they must monitor closely. Evaluators should advise exercise controllers if they have not observed some expected action by the players. This activity will assist controllers in their exercise control function. Exercise evaluators analyze data collected…
CC Series Short: Exercise Delivery – Event Management
How you deliver the exercise is important. Ensuring that everyone is engaged throughout the session and that they receive the best training experience is important. If there is external participation or need for observers to access the exercise, then using online tools or exercise applications should be considered. The exercise…
CC Series Short: Exercise Delivery – Opening Statement and The Issues Board
During the course of the exercise, there will be times when an issue surfaces that cannot be resolved because of exercise time constraints. We define an “issue” as something whose resolution is important to the organization’s crisis or business continuity plan, but that cannot be resolved during the time available…