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Navigating Turbulent Waters: Crisis Management & Business Continuity After a Major Flood
When floodwaters rise, so do the stakes for businesses. For corporate crisis managers, a major flood is more than a natural disaster—it’s a real-time stress test of operational resilience and…
10.5 Reasons Organizations Fail at Crisis Management
A crisis can happen to any organization, no matter how big or small. When a crisis does occur, it is important that the leadership team is prepared to handle it effectively. Unfortunately, many organizations fail in crisis management due to a number of reasons. In this blog post, we will…
CC Series Short: Exercise Delivery – The Hot Wash
The “hot wash,” another term borrowed from the military, is the “after-action” discussions and evaluations of an organization’s performance immediately following an exercise/war game, training session, or an actual major event. Coming right on the heels of the exercise, people’s thoughts are fresh and insightful and are therefore highly valuable…
CC Series Short: Exercise Delivery – Evaluation
Exercise evaluators are provided a MSEL and will use it to assist in identifying events they must monitor closely. Evaluators should advise exercise controllers if they have not observed some expected action by the players. This activity will assist controllers in their exercise control function. Exercise evaluators analyze data collected…
CC Series Short: Exercise Delivery – Event Management
How you deliver the exercise is important. Ensuring that everyone is engaged throughout the session and that they receive the best training experience is important. If there is external participation or need for observers to access the exercise, then using online tools or exercise applications should be considered. The exercise…
CC Series Short: Exercise Delivery – Opening Statement and The Issues Board
During the course of the exercise, there will be times when an issue surfaces that cannot be resolved because of exercise time constraints. We define an “issue” as something whose resolution is important to the organization’s crisis or business continuity plan, but that cannot be resolved during the time available…
CC Series Short: Final Preparations Check List – Part Two
The final exercise preparations are really about making sure your doing a rehearsal. It is your opportunity to do a dry run of your exercise to be sure everything is organized and in place. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton goes over the…