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AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
A Decade On: Reflecting on the West Fertilizer Explosion and the Lessons Learned
April 17th, 2023, marks the tenth anniversary of the West Fertilizer Company explosion and fire, one of the deadliest industrial accidents in recent US history. The incident took place in the small town of West, Texas, resulting in 15 fatalities, over 200 injuries, and widespread destruction. As we remember those…
Crisis Management Lessons from the Boston Marathon Bombings: A Decade Later
This month marks the 10-year anniversary of the tragic Boston Marathon bombings, which occurred on April 15, 2013. Two pressure cooker bombs exploded near the finish line, killing three people and injuring over 260 others. The bombings were a shocking act of terror that tested the resilience of Boston and…
Mastering Cybersecurity Incident Response: Planning, Training, and Exercises for a Resilient Organization
In today’s digital age, cyber threats are becoming increasingly prevalent, sophisticated, and potentially devastating to businesses and organizations of all sizes. As a result, it is crucial for organizations to establish a robust cybersecurity incident response plan, train their employees, and conduct regular exercises to ensure preparedness. In this blog…
6 Steps to Developing a Powerful Issue Management Program
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Issue management has always been a neglected management discipline and companies have often paid dearly for neglecting to look after their reputational issues. While issues might be less urgent than crises, an ill managed issue can escalate into…
The Top Five Benefits of Conducting Crisis Management Tabletop Exercises
Crisis management is an essential aspect of running a successful organization. The ability to effectively respond to unexpected situations can determine the survival and continuity of any business. One of the most valuable tools in the crisis management arsenal is the tabletop exercise. These simulated scenarios help organizations prepare for…
Crisis Management Functional Exercises
Crisis management exercises are an essential component of any organization’s preparedness strategy. These exercises allow teams to test their crisis response plans, identify areas for improvement, and build the skills and confidence needed to respond effectively to a crisis. One type of exercise that is particularly useful for this purpose…