by Deb Hileman | Aug 15, 2016
VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans?...
by PreparedEx | Aug 9, 2016
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSBeing able to communicate during a crisis is essential for any organization. Understanding what to say and how to say it should be part of the crisis preparedness planning process. All...
by David Kalson | Aug 1, 2016
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...
by PreparedEx | May 4, 2016
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSIn episode 13 of the PreparedEx podcast, we discuss exercise criteria and provide some examples of exercise criteria and how PreparedEx evaluate using a tool known as Fulcrum....
by Rob Burton | Apr 25, 2016
When creating a cybersecurity tabletop exercise to validate the organizations ability to respond and manage a cybersecurity incident, consider the following three exercise goals. Validate Leadership Decision-Making One of the most important functions of a leader in a...