6 Rules for Social Media Use Before and During a Crisis

6 Rules for Social Media Use Before and During a Crisis

As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...
Preparing for a Violent Intruder

Preparing for a Violent Intruder

Does your organization have a workplace violence policy? Are there procedures to follow? Has your organization conducted an active shooter or other violent intruder drills or exercises? Are your staff and other key stakeholders prepared for such an attack? How would...
Workplace Violence – An Interview with Jay Brennan

Workplace Violence – An Interview with Jay Brennan

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSViolent situations can happen at a moment’s notice and are typically planned events. Dallas police just experienced an active shooter situation that took five police officers lives...