by David Kalson | Aug 1, 2016
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...
by Rob Burton | Jul 18, 2016
Does your organization have a workplace violence policy? Are there procedures to follow? Has your organization conducted an active shooter or other violent intruder drills or exercises? Are your staff and other key stakeholders prepared for such an attack? How would...
by Richard Dorney | Jul 18, 2016
Personal resilience is essentially our ability to overcome the challenges that life throws at us, to bounce back and critically, to maintain a positive outlook in the face of adversity. We all have some innate resilience but this can be developed; we can train...
by Deb Hileman | May 23, 2016
Guest Blogger: Deb Hileman, CMP, President and CEO, Institute for Crisis Management The 2016 Atlantic hurricane season forecast calls for the number of named storms and hurricanes to be near historical averages, with a total of 12 named storms, five hurricanes and...
by PreparedEx | May 17, 2016
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSIn episode 14 of the PreparedEx podcast we discuss the development of a hurricane exercise and scenario. We walk through the various stages of creating the objectives and scenario as...
by David Kalson | Jan 11, 2016
Is this type of cyber attack inevitable? Are we prepared? Veteran newsman, Ted Koppel, is gaining a lot of attention for his new book, “Lights Out: A Cyberattack, a Nation Unprepared, Surviving the Aftermath.” In it, Koppel convincingly argues that a cyber...