by Rob Burton | Feb 10, 2017
There are many skills and personal traits that leaders should have in everyday business. During a crisis, a leader needs to have a range of specific traits that are crucial to the management of the incident. Here are three of those traits based on my personal...
by Rob Burton | Jan 26, 2017
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline...
by Rob Burton | Dec 21, 2016
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the...
by Rob Burton | Dec 6, 2016
Throughout 2016, we have created and delivered multiple crisis simulation exercises. Each scenario was custom created to each organization based on their exercise objectives. Scenarios must be customized to ensure the team being tested is engaged. Without engagement,...
by Richard Dorney | Nov 14, 2016
What is this thing we call resilience? There are various definitions dependent upon the context in question. We tend to talk about ‘organisational resilience’ or ‘personal resilience’ without necessarily understanding the relationship between the two. In the personal...
by Rob Burton | Nov 7, 2016
When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when...
